Policies

Accessibility Policy

Act 1227 of 1999 required the Arkansas Department of Information Systems to develop Non-visual Standards for Arkansas that ensures the needs of Arkansans who are blind or visually impaired are met through reasonable accommodation in the information technology products and services of the state.  Information technology products and services include data, voice, and video technologies, as well as information dissemination methods such as the Internet. In essence, this means that Arkansas Government or state funded entities must have websites that are equally accessible to blind or visually impaired visitors.  For instance, websites must provided text equivalents for all non-text elements such as images, animation, audio and video.  We will make every effort to comply with these new guidelines on the State of Arkansas website. If you have trouble accessing or navigating state government pages, please contact info@ark.org. For more information about IT policies and standards in Arkansas, link to the State of Arkansas Accessibility Standards. For information regarding web site development specific to the State of Arkansas, link to the Technology Investigation Center' Standards for Equivalent Access.  For detailed information about web site development and accessibility issues, link to W3C Web Content Guidelines or the Center for Applied Special Technology (CAST).  

Security Statement

Security is the most important portion of customer service for any business or government entity conducting commerce on the Internet today. We take this issue very seriously. The Information Network of Arkansas (INA) utilizes Secured Socket Layer (SSL) protocol for Internet transaction security. This SSL protocol allows INA to deliver server authentication, data encryption and message integrity. Every step of the process, from the initial submission of data to the final settlement through the use of credit cards, has been built with the most advanced yet user-friendly security features available.